NRG Stack Network Maintenance and Intermittent internet issues

We are currently performing important network upgrades and implementing fixes to the network services. This maintenance will be affecting customers on the NRG stack with intermittent and network outages that is likely to affect services. Outage issues are likely to occur between 10am to 12pm today. Please do not reset your router. If you continue ... Read More »

17th Sept 2023
Outage due to hardware replacment on main fiber link

At 5.30am to 7am on Wednesday 2nd August, the internet service to Dreamtilt customers was affected due to an issue with replaced equipment on our connection with our wholesale fiber internet supplier. The outage affected all services including internet, voip, cloud PBX systems, web hosting and our web sites. We are reviewing, however we have ... Read More »

2nd Aug 2023
Outage due to firmware upgrade on equipment at Mt Maurice

Dreamtilt will be performing urgent firmware upgrades on equipped t at Mt Maurice as a result of power outage issues over the weekend. The upgrades are required to make sure equipment responsible for power redundancy operates correctly during such power outages. This maintenance will occur between 3.30 and 4.30pm today. During this time there ... Read More »

17th Jul 2023
Outage on Calliope Tower on 12th July from 3pm to 6pm.

Dreamtilt has restored services to Calliope after a power outage caused damage to the tower router. This router was replaced before 6pm with an upgraded router and a new upgraded switch.

Further work is also to occur on ensuring that there such outages will be reduced in the future with hardware changes and power changes at the tower.

 

12th Jul 2023
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